PRIVACY POLICY — GB COSEY HOMES

CLast Updated: December 2025

GB Cosey Homes (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This policy explains what data we collect, how we use it and the rights you have under UK data protection laws.

If you have any questions about this policy, you can contact us at:
Email: info@gbcoseyhomes.co.uk
Phone: 075396 49780

1. Information We Collect

We collect information in the following ways:

Information you provide directly

• Name
• Address
• Email
• Phone number
• Details about the work you need
• Photos or information you send to help us assess a job

Information collected automatically

When you visit our website, we may collect:
• IP address
• Browser type
• Pages viewed
• Time spent on site
• Basic device information

Information from communications

If you contact us by phone, email or through our website form, we may keep a record of that communication to help provide our services.

2. How We Use Your Information

We use your information to:

• Respond to your enquiry
• Arrange visits and provide quotes
• Carry out the services you request
• Send updates regarding appointments
• Improve our website and customer experience
• Meet our legal obligations

We only use your personal data for clear, lawful reasons and never for anything unrelated to our services.

3. Sharing Your Information

We do not sell your information.

We may share information only when necessary:

With our team or subcontractors

If required to carry out work at your property. They receive only the information needed for the job.

With service providers

For example, website hosting or email systems.

When required by law

If we must share information to comply with legal or regulatory obligations.

4. Storing and Protecting Your Information

We take appropriate technical and organisational steps to protect your data from loss, misuse or unauthorised access.

Your information is stored securely using reputable systems and is only kept as long as necessary for the purposes described in this policy.

5. How Long We Keep Your Information

We keep information only for as long as needed to:

• provide our services
• meet legal or accounting requirements
• respond to future queries relating to work carried out

Information no longer needed is securely deleted.

6. Your Rights Under UK Data Protection Law

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your data where appropriate
• Object to the use of your data for certain purposes
• Withdraw consent (where consent is the basis for processing)

To exercise any of these rights, contact us at info@gbcoseyhomes.co.uk.

7. Cookies and Website Tracking

Our website may use basic cookies or analytics tools to improve functionality and understand how visitors use the site.

These tools may collect anonymised data such as page visits or device type. You can adjust your browser settings to refuse cookies if you prefer.

8. Links to Other Websites

If our website contains links to other websites, those sites may have their own privacy policies. We are not responsible for how external sites handle your information.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this policy or how we handle your information, contact:

GB Cosey Homes
Email: info@gbcoseyhomes.co.uk
Phone: 075396 49780
Address: 83b Engleheart Road, London, SE6 2HR